Welcome to the HONG KONGXIZHI RIGHT TRADING CO.，LIMITED website, accessible at https://xi-zhi-quan.com/ (“Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our Site.
1. Acceptance of Terms
These Terms of Service govern your access to and use of our Site. By using the Site, you affirm that you are at least 13 years old and that you are fully able to enter into and comply with these Terms of Service.
2. Changes to These Terms
HONG KONGXIZHI RIGHT TRADING CO.，LIMITED reserves the right to modify or replace these Terms of Service at any time. If we make material changes, we will provide notice by posting the updated Terms on this page and updating the effective date. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms.
3. Products and Services
HONG KONGXIZHI RIGHT TRADING CO.，LIMITED specializes in pet supplies. We strive to provide accurate descriptions and images of our products; however, we do not warrant that product descriptions, images, or other content on the Site is accurate, complete, reliable, current, or error-free.
4. Ordering and Payment
4.1 Order Acceptance
All orders placed on our Site are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason, including but not limited to availability, errors in product or pricing information, or situations that raise concerns of fraud.
4.2 Payment
Payment for products purchased through our Site must be made using one of our accepted payment methods. By providing your payment information, you agree to the terms and conditions of the payment processor.
5. Shipping and Returns
5.1 Shipping
We currently ship to locations within the United States. Shipping times and costs will be provided during checkout. HONG KONGXIZHI RIGHT TRADING CO.，LIMITED is not responsible for delays caused by shipping carriers or any other circumstances beyond our control.
5.2 Returns and Refunds
Our return policy allows you to return items within 15 days of receiving your order. Items must be unworn, unwashed, and in their original condition. Please refer to our Return Policy page for more information on returns and refunds.
6. User Accounts
To access certain features of our Site, you may need to create an account. You agree to provide accurate and complete information when creating your account and to update that information as necessary. You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account.
7. Intellectual Property
All content, trademarks, and other intellectual property found on the Site are the property of HONG KONGXIZHI RIGHT TRADING CO.，LIMITED or our licensors. You may not use, reproduce, or distribute any of the content without our express written permission.
8. User Conduct
You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site. You must not post or transmit any material that is unlawful, threatening, abusive, defamatory, invasive of privacy, or otherwise objectionable.
9. Disclaimers
Our Site is provided on an “as-is” and “as-available” basis without any warranties, expressed or implied. HONG KONGXIZHI RIGHT TRADING CO.，LIMITED does not warrant that the Site will be uninterrupted, secure, or free of errors, viruses, or other harmful components.
10. Limitation of Liability
To the fullest extent permitted by law, HONG KONGXIZHI RIGHT TRADING CO.，LIMITED shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or relating to your use of the Site or the products purchased through the Site.
11. Indemnification
You agree to indemnify, defend, and hold harmless HONG KONGXIZHI RIGHT TRADING CO.，LIMITED, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, or expenses arising from your use of the Site, your violation of these Terms, or your infringement of any rights of another party.
12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.
13. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: service@xi-zhi-quan.com
- Address: RM 509, 5/F, THE CLOUD, 111 TUNG CHAU STREET, TAI KOK TSUI, KOWLOON, HONG KONG
Thank you for visiting HONG KONGXIZHI RIGHT TRADING CO.，LIMITED. We appreciate your business and hope you enjoy your shopping experience with us!